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I ordered my Open Range 297RLS February 2017 and picked it up May 2017. Upon delivery, I was told I got a 2018. Who cares right? Well, the 2017 had a 2 year bumper to bumper warranty whereas the 2018 only has a 1 year bumper to bumper warranty. Why does this matter you...
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1.1
I liked
  • Floor plan and half ton towable with wd prep
I didn't like
  • Customer service
  • Dishonored warranty
  • Quality
#1441960
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Highland Ridge Rv - Highland Ridge/Jayco poor workmanship
I purchased a 2015 new open range model 413RLL bunkhouse. It had everything we wanted. But little did we know, the online tour of how these 5th wheels are built, is just a lot of fraud. Right from the start we started to have problems, starting with the dump tank pull...
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#1404064
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I purchased a brand new 2017 Open Range Roamer. Used it twice. The TV antenna quit and so did the fridge. I took the unit back to Lazy Days for service. First it took 1.5 months to schedule it in. Dropped it off on Aug 2, 2018. The antenna was repaired/replaced. Today...
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1.0
#1403580
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Highland Ridge Rv - Factory Defect Not Covered since Warranty Expired by Two Weeks
I have been an RV-er over 40 years and never have had the maintenance nightmare as I am having now: Two fold-down campers; four travel trailers; two 5th wheel trailers (1st with one slide out and 2nd with three slide outs). Our 2017 Highland Ridge Open Range Light...
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I liked
  • Trailer layout
  • Layout of the trailer
I didn't like
  • Poor warranty coverage on important feature of the trailer
#1401869
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We bought our brand new camper on a Thursday... Saturday we took it 5.5 hrs away on a trip. The water heater went out , the hood vent on stove went out. The leg to the bedroom table would not go up. It was a nightmare! My kids went to put the table into a position to...
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1.0
#1359207
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Highland Ridge Rv in Shipshewana, Indiana - My new trailer was sent back to manufacturer when we bought it . Recieved it back to have a number of sidewall problems.

Can't get in touch with anyone.
1.0
Details
Customer service
Product or Service Quality
Turnaround Time
#1337115
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I have had my open range for a total of 1 month and my DVD player would not work . I thought I would help out I brought it to the dealer who then sent it back to Furrion who sent out a total new model that would not fit in the compartment that it came out of. They told...
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Anonymous
Anonymous

If that is your only problem with your Highland Ridge RV you should feel lucky.

1.0
#1319621
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Im wondering how many of these reviews are real and how many a compeditor has done or paid to put out here.
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WorkablePersian
WorkablePersian

I can tell you mine is real. I bought my trailer from tradewinds RV in Ocala FL in Feb 2017. I have had two awning failures, main a/c failure, disconnected water lines and num...

#1302455
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Highland Ridge Rv - Purchased a new Open Range 2015 413RLL
Highland Ridge Rv - Purchased a new Open Range 2015 413RLL
Highland Ridge Rv - Purchased a new Open Range 2015 413RLL
Highland Ridge Rv - Purchased a new Open Range 2015 413RLL
Highland Ridge Rv - Purchased a new Open Range 2015 413RLL
Highland Ridge Rv - Purchased a new Open Range 2015 413RLL
Highland Ridge Rv - Purchased a new Open Range 2015 413RLL
Highland Ridge Rv - Purchased a new Open Range 2015 413RLL
Highland Ridge Rv - Purchased a new Open Range 2015 413RLL
I have had one problem after another with my RV: the dump tank pull handles broke, the tire blew out on highway only after 7 month and two trips. I was told the wrong rating tires were put on this RV and had to replace all four tires, power station failed, paint is...
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#1169213
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Contact Highland Ridge Rv

Mailing Address:
Highland Ridge RV
3195 N. S.R. 5
Shipshewana, Indiana 46565
United States
Phone:
(260) 768-7771
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So a little over 2 months ago my trailer caught on fire due to the 12 volt battery while i was driving down the interstate in illinois. The battery is located underneath the 2 propane tanks. Thank god my truck & trailer didnt explode. So i contacted my dealer,...
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Anonymous
Anonymous

Thanks for the warning. I was considering one.

#1112161
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