I have had one problem after another with my RV: the dump tank pull handles broke, the tire blew out on highway only after 7 month and two trips. I was told the wrong rating tires were put on this RV and had to replace all four tires, power station failed, paint is...Read more
So a little over 2 months ago my trailer caught on fire due to the 12 volt battery while i was driving down the interstate in illinois. The battery is located underneath the 2 propane tanks. Thank god my truck & trailer didnt explode. So i contacted my dealer,...Read more
Where to start. Purchased a 2016 Open Range 308BHS in June 2015. Camper was on lot for 3 days at time of purchase. First major problem we had with camper, had a cracked wheel and tire went flat on day of departure of our first trip. Second MAJOR issue we had was when I...Read more
The kitchen slide leaks on both sides, the pantry closet smells of mold. Black mold on both ends of the slide on the floor. Oven light not working. Cable tv inside not working have to use outside receptacle for inside tv. Kitchen faucet leaks and hot water handles fall...Read more
This RV is a rolling lemon. The company will not even talk to you about the problems with it. We have had leaks from day one and they tried to fix them and it still leaks. Now it is out of warranty. We tried to work with them last time because the floor had rotted from...Read more
I didn't like
- Rv that they made it was defective
Highland Ridge Rv - Don't buy Highland Ridge/ Open Range RV
Very cheap built trailer. Takes long time for warranty work.
Highland Ridge Rv - The customer service side of it was horrible!
One of the glass doors on the shower broke on the way home. The back splash cracked too. Four to five weeks to fix. Microwave was installed crooked and only had three screws. My husband pulled it out, set it right and added the missing screw. The water heater wouldn't ignite so my husband told them how to repair it and they did. I think that's it. Lol
Highland Ridge Rv Customer Care Review
Bad after purchase customer service from Highland Ridge 6 days after drive out.
I BOUGHT A NEW 2017 OPEN RANGE AND THE DEALER SHOWED ME THAT THE CHAIRS HAD DAMAGE AND THEY WOULD BE REPLACED, BUT AFTER MONTHS OF CALLS, THE DEALER SAID THEY WOULD HAVE A GUY COME IN AND REPAIR THEM. I BOUGHT A NEW CAMPER AND NOT USED, BUT THEY SAID THATS THEIR WAY...Read more
I didn't like
- Bad customer service